We use cookies and request some of your personal information to ensure you get the best experience on our website. Please indicate if we can do this with you, or not. For more details, see our Privacy Policy.
Last modified: July 15, 2016
Note: If you are a resident of Canada, please also see Canadian-specific privacy policy terms further below.
We at AcornAds, Inc. and the subsidiaries we own or control (collectively, "AcornAds") respect your privacy. We are publishing this version of the AcornAds Privacy Policy (the "Policy") to clearly disclose our practices and approach to data privacy and data protection.
This Policy describes how we collect, use, transfer, and safeguard information about you and your options regarding accessing or modifying such information. You accept and agree to this Policy when you visit a website on which this Policy is posted, create a AcornAds account, or interact with AcornAds' online and off-line services (collectively, our "Services").
Throughout this Policy we use the terms "personal information" and "PII" to describe information that can be associated with a specific natural person and can be used to identify that person. We do not consider personal information or PII to include information that has been anonymized or aggregated so that it does not identify a specific natural person. If you give us PII on behalf of someone else (or someone else gives us PII on your behalf), the person providing the PII must have consent to do so from the person whose information is being provided to AcornAds.
AcornAds complies with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce (collectively, the "Safe Harbor Principles") regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. AcornAds has certified that it adheres to the Safe Harbor Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view AcornAds' certification, please visit http://www.export.gov/safeharbor/.
If you have any questions about this Policy, please contact us by email: support@acornads.com, or via mail at:
Privacy Officer
Acorn Ads
13359 North Highway 183 Suite 406-681
Austin, TX 78750
Please note that questions about our offerwall or missing credits should be emailed to our customer support team directly at support@acornads.com
We collect information from you in the following ways:
We may collect information from you, or someone acting on your behalf, when you interact with the Services. For example, you provide information to us when you:
In addition, we may collect information through our Services. For example, we collect data through use technologies such as:
Click here for more details regarding our use of cookies and anonymous identifiers.
We sometimes obtain personal information from other sources, such as through mergers and acquisitions with other companies as well as through commercial arrangements with data brokers, business partners, and other sources. For example, a third party may provide us with your age, gender, or zip code. Information we receive from a third party is subject to your agreement with such third party. We may merge information we receive from third parties with information we have collected or will collect.
Some elements of AcornAds' Services such as events, websites, and offers may be co-branded and offered in conjunction with another company. For example, AcornAds may sponsor a website through which you can simultaneously purchase products and services from multiple AcornAds partners. If you provide information in these cases, both AcornAds and each company involved in the transaction may receive the information collected in connection with that transaction and thereafter may use the information according to each company's privacy policy and any other agreement each company may have with you.
You, or others acting on your behalf, may provide us with the following information:
We use cookies and anonymous identifiers to collect certain types of information about your use of our Services such as:
We use location detection technology to determine your approximate location, nearby Wi-Fi access points, and cell towers.
When you use our Services we may automatically collect and store certain information in activity logs such as:
Many internet browsers allow users to send a "Do Not Track" signal to websites they visit. Currently, there is no consensus on the meaning of "Do Not Track" or similar signals, and the Services have no mechanism to respond to such a signal.
Certain of our Services collect special information.
For example, if you use our Services in connection with a mobile device or mobile application, we may collect additional information about you, your use of your device, and applications on your device such as:
If you participate in surveys, we will collect the information you provide to us which may include sensitive information. Sensitive information includes your racial or ethnic origin, political opinions, religious or philosophical beliefs, trade-union membership(s), or data concerning your health or sex life. Your participation in surveys and any related disclosure of sensitive information is entirely voluntary.
If you participate in payment card-linked offers, we may collect your email address, payment card details, address, and information regarding your payment card purchases such as the date and time of your purchase, your returns of items purchased, the category of your purchase, and location of the store where you made a purchase.
We use information we collect to conduct our business and improve our Services, develop new products and services, provide information and support for Services, better understand your needs and interests, personalize communications and advertising, and generally promote a quality experience for users of the Services. For example, we may use your information to:
We may link information we collect from multiple sources to provide better service to you, customize offers that may interest you, and to improve the Services.
We may share or disclose your information as follows:
AcornAds provides notice about the choices and means we offer you for limiting use and disclosure of your PII. Notice is provided in this Policy, in our web pages, and in other locations where we collect PII.
You can choose whether or not to provide your PII to us. If you choose not to provide PII, you can continue to interact with AcornAds, but you may be not be able to take advantage of certain offers, options, events and services that depend upon AcornAds having access to accurate PII. You can update your marketing communications preferences by logging into your AcornAds Online Account at www.AcornAds.com/login/, following the unsubscribe instructions you have received from AcornAds, or contacting AcornAds' customer support team.
Please note that while AcornAds offers you some control over what marketing communication you will receive, certain transactional, relationship, and legally required communications will not be affected by the choices you have made about marketing communications.
We will only share your PII with third parties if we determine in our good faith judgment that those third parties provide an adequate level of data protection to help ensure the security of your personal data, such as by agreeing to abide by industry codes of conduct, the Safe Harbor Principles, or the terms of a contractual confidentiality commitment.
We take reasonable precautions including administrative, technical, and physical safeguards to protect the PII we have collected from loss, misuse, and unauthorized access, disclosure, alteration and destruction. In addition, we use standard security protocols and mechanisms to transmit sensitive data such as passwords and payment information.
These safeguards are designed to protect against, but are not a guarantee against, the loss, misuse and unauthorized access, disclosure, alteration, and destruction of your information.
We aim to maintain the accuracy of your contact information and personal data. If you need to update or correct this please do so by logging into your AcornAds account.
You also may review or update your information by emailing support@acornads.com, or writing to:
Privacy Officer
Acorn Ads
13359 North Highway 183 Suite 406-681
Austin, TX 78750
Upon request, we will provide you with access to your personal information and the ability to correct, amend, or delete that information where it is inaccurate. We will make reasonable efforts to provide the requested information and/or incorporate the requested changes as soon as possible.
Before we provide access to any personal data or make any changes to it we may ask you to verify your identity or provide other details to help us respond to your request. We may keep a copy of information for our records. Access may not be granted where the burden or expense of providing access would be disproportionate to your individual privacy risks or where the rights of others would be violated.
AcornAds is a global organization, with operations, processes, and systems that cross borders. We are certified under the Safe Harbor Principles and strive to comply with all applicable laws designed to protect privacy in the jurisdictions in which we do business.
If you choose to provide us with information, including PII, you understand that we may transfer it within AcornAds locations and systems in the United States or to the locations and systems of AcornAds' subsidiaries, joint venture partners, and third-party service providers around the world.
Use of our Services is only available to individuals who are of legal age to contract in their applicable jurisdiction. AcornAds' Services are not directed to children under 13 years of age. If that policy changes, we will obtain consent from a parent or guardian before we knowingly collect data from anyone under the age of 13.
AcornAds regularly reviews its compliance with this Policy. Please direct any questions or concerns regarding this Policy, AcornAds' treatment of PII, or AcornAds' compliance with the Safe Harbor Principles by email to support@acornads.com or in writing to:
Privacy Officer
Acorn Ads
13359 North Highway 183 Suite 406-681
Austin, TX 78750
If you have any complaints regarding our compliance with the Safe Harbor Principles, please contact us at the above.
As part of our participation in the Safe Harbor Principles, we have agreed to TRUSTe dispute resolution for disputes relating to our compliance with the Safe Harbor Principles. If you have any complaints regarding our compliance with the Safe Harbor Principles you should first contact us as provided above. If contacting us does not resolve your complaint, you may raise your complaint with TRUSTe by Internet here fax to 415-520-3420, or mail to TRUSTe Safe Harbor Compliance Dept., click for mailing address. If you are faxing or mailing TRUSTe to lodge a complaint, you must include the following information: our name, the alleged privacy violation, your contact information, and whether you would like the particulars of your complaint shared with AcornAds. For information about TRUSTe or the operation of TRUSTe's dispute resolution process, click here or request this information from TRUSTe at any of the addresses listed above. The TRUSTe dispute resolution process shall be conducted in English. For human resources data we have agreed to cooperate with applicable Data Protection Authorities.
Please note that this Policy may change from time to time. We will post any Policy changes on this page and, if the changes are significant or reduce your rights in any material manner, we will provide a more prominent notice. We will also keep prior versions of this Policy in an archive for your review.
We are committed to privacy and are involved in current industry initiatives to promote privacy and protect personal information. Our privacy practices will evolve to meet new requirements, standards, technologies, and customer preferences. We welcome your opinions and insightson this evolution.